Unfortunately, once your order has been shipped, we are unable to make any changes to your order. If your order has not yet shipped, we may be able to change the shipping method, but this will not always be possible. Please contact the team below and
If you have noticed an incorrect size on your order or you have changed your mind about a size, please contact our Customer Service Team as soon as possible. If the order has not yet shipped, we will be able to place the order on hold and amend it to
When your order leaves our warehouse, you will receive a shipping confirmation email. This email will contain a link to your order tracking information. If you haven't received this, it may be that your order hasn't yet shipped because it contains a
If you have noticed an incorrect address on your order, please contact our Customer Service Team as soon as possible with your order number and also the correct address. This is because we are unable to amend an address once it has been shipped, so m
Apologies for this inconvenience, you will need to contact our Customer Service Team. Please do not set up an "Online Return" in this situation as we need to know about the problem, and can resolve the issue much faster if you contact us directly.