All articles

Charged, but no order confirmation?Updated 10 months ago

I have been charged but I have not received an order confirmation?


If a payment has been deducted from your account and you have not received a confirmation email of your order, please first check your spam folder of your email account.

If you do not have a confirmation email, please contact the Customer Services team with the transaction ID of your payment and we will investigate further for you.

Was this article helpful?
Yes
No
Powered by